The Smartsupp – live chat, AI shopping assistant and chatbots plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'code' parameter in all versions up to, and including, 3.9.1 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with Subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.

Metrics

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Changed

Confidentiality Impact Low

Integrity Impact Low

Availability Impact None

User Interaction None

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

Key SSVC decision points have not yet been added.

Affected Vendors & Products

Vendors Products
Smartsupp
  • Smartsupp – Live Chat, Ai Shopping Assistant And Chatbots
Wordpress
  • Wordpress

No data.

No data.

References
Link Providers
https://www.spirityenterprise.com/digital-risk-protection spirity
https://plugins.trac.wordpress.org/browser/smartsupp-live-chat/tags/3.2/admin/class-smartsupp-admin.php#L105 cve-icon
https://plugins.trac.wordpress.org/browser/smartsupp-live-chat/tags/3.2/public/class-smartsupp.php#L177 cve-icon
https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3398777%40smartsupp-live-chat&new=3398777%40smartsupp-live-chat&sfp_email=&sfph_mail= cve-icon
https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3402922%40smartsupp-live-chat&new=3402922%40smartsupp-live-chat&sfp_email=&sfph_mail= cve-icon
https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3403904%40smartsupp-live-chat&new=3403904%40smartsupp-live-chat&sfp_email=&sfph_mail= cve-icon
https://www.wordfence.com/threat-intel/vulnerabilities/id/3c298653-7f79-4ee2-89c8-8a6d0e1446b8?source=cve cve-icon
History

Thu, 19 Feb 2026 10:30:00 +0000

Type Values Removed Values Added
First Time appeared Smartsupp
Smartsupp smartsupp – Live Chat, Ai Shopping Assistant And Chatbots
Wordpress
Wordpress wordpress
Vendors & Products Smartsupp
Smartsupp smartsupp – Live Chat, Ai Shopping Assistant And Chatbots
Wordpress
Wordpress wordpress

Thu, 19 Feb 2026 04:15:00 +0000

Type Values Removed Values Added
Description The Smartsupp – live chat, AI shopping assistant and chatbots plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'code' parameter in all versions up to, and including, 3.9.1 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with Subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.
Title Smartsupp – live chat, AI shopping assistant and chatbots <= 3.9.1 - Authenticated (Subscriber+) Stored Cross-Site Scripting
Weaknesses CWE-79
References
Metrics cvssV3_1

{'score': 6.4, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N'}
cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2026-02-19T03:25:11.994Z

Reserved: 2025-10-28T20:17:58.812Z

Link: CVE-2025-12448

cve-icon Vulnrichment

No data.

cve-icon NVD

No data.

cve-icon Redhat

No data.