The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
History

Wed, 04 Mar 2026 21:15:00 +0000

Type Values Removed Values Added
First Time appeared Rabilal
Rabilal js Help Desk – Ai-powered Support & Ticketing System
Wordpress
Wordpress wordpress
Vendors & Products Rabilal
Rabilal js Help Desk – Ai-powered Support & Ticketing System
Wordpress
Wordpress wordpress

Wed, 04 Mar 2026 15:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Wed, 04 Mar 2026 09:45:00 +0000

Type Values Removed Values Added
Description The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Title JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie
Weaknesses CWE-89
References
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2026-03-04T15:02:06.114Z

Reserved: 2026-03-03T13:45:31.115Z

Link: CVE-2023-7337

cve-icon Vulnrichment

Updated: 2026-03-04T15:01:59.528Z

cve-icon NVD

Status : Awaiting Analysis

Published: 2026-03-04T10:16:06.683

Modified: 2026-03-04T18:08:05.730

Link: CVE-2023-7337

cve-icon Redhat

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