SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.
History

Mon, 09 Feb 2026 15:15:00 +0000

Type Values Removed Values Added
Weaknesses NVD-CWE-noinfo
CPEs cpe:2.3:a:smartertools:smartertrack:10.0:*:*:*:*:*:*:*
cpe:2.3:a:smartertools:smartertrack:14.0:*:*:*:*:*:*:*

Tue, 20 Jan 2026 17:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Fri, 16 Jan 2026 14:15:00 +0000

Type Values Removed Values Added
First Time appeared Smartertools
Smartertools smartertrack
Vendors & Products Smartertools
Smartertools smartertrack

Thu, 15 Jan 2026 23:45:00 +0000

Type Values Removed Values Added
Description SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.
Title SmarterTools SmarterTrack 7922 -Information Disclosure
Weaknesses CWE-497
References
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}

cvssV4_0

{'score': 6.9, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: VulnCheck

Published:

Updated: 2026-01-20T16:30:59.193Z

Reserved: 2026-01-10T13:50:35.693Z

Link: CVE-2020-36926

cve-icon Vulnrichment

Updated: 2026-01-20T16:30:54.257Z

cve-icon NVD

Status : Analyzed

Published: 2026-01-16T00:16:18.820

Modified: 2026-02-09T15:12:37.283

Link: CVE-2020-36926

cve-icon Redhat

No data.